Unlock a world of healthier possibilities with the Paytient card.
Paytient is the leading provider of Health Payment Accounts, offered at no cost to eligible employees.
Discover the different ways Paytient opens the door to care and split payments to fit your budget.1
On your terms
All the perks. None of the pain.
Big savings
Find out what you could be saving!
Spread your healthcare expenses and stack up savings with the Paytient card’s interest-free payment plans. Take our savings calculator for a spin and see the difference!
Paytient makes this comparison using the following assumptions to calculate savings:
Paytient makes this comparison using the following assumptions to calculate savings:
We assume an average credit card APR of 22.8% based on the CFPB’s latest Credit Card Market Report.
We assume the cardholder pays 2% of the balance or $25.00, whichever is greater per month, and accrues interest until the total balance is repaid.
Refer to your Paytient account to see your credit limit and repayment terms.
Transactions cannot be split into amounts less than $5.00.
Let's get started!
Paytient is available thanks to your employer.
No worries
Care paid your way.
Continue contributing to your HSA and let that Triple Tax Advantage work for you. You can take advantage of all of your options when it comes to paying for health care with the Paytient card.
Turn an unexpected out-of-pocket care expense into a planned, and affordable, repayment option — for free. Finally, health care is back on your terms!
Our Support Team is just a tap away. In-App support is available if you ever have a question, concern, or need to make a change.
Get ready to swipe
Where can I use my Paytient card?
You can create interest-free payment plans for you and your family's medical expenses when you receive care when you pay with Paytient.
Keep your Paytient card in your purse or wallet, and never forget to use it to purchase prescriptions at your favorite pharmacy.
Shiny teeth are just around the corner. Receive dental care at the provider of your choice, and use Paytient to make the transaction a breeze.
Whether you visit your favorite local optometrist or you’re buying contacts online, you can use Paytient to pay.
Whether you’re meeting with a therapist online or in-person, you can use Paytient to pay for your visits.
Furry family members are included with the Paytient plan! Purchase flea or tick medication, teeth cleanings, and more from your favorite veterinarian.
the benefit everyone is talking about
Webinar
Your Virtual Guide to Paytient
Watch a quick tutorial to learn about Health Payment Accounts, and how to use your Paytient card and app to make paying for care healthier.
FAQs
Still have questions? We’ve got the answers.
Who is eligible for Paytient?
Paytient is a benefit provided by Charter Communications for employees enrolled in the Healthy Choice medical option beginning January 1, 2026. Your Paytient membership is tied to your job and medical option, so if your employment or medical coverage ends, so does your access to Paytient. But remember, if you still owe money on your Paytient card, you’ll need to pay it back, even if you’re no longer employed or enrolled in the Healthy Choice medical option.
Do I have to connect a bank account?
The default method of repayment for your Paytient plan is payroll deduction. You can choose to connect a bank account, debit, credit, or HSA/FSA account4 within the Paytient app to make one-time payments toward any of your open repayment plans. Our support team can also take payments over the phone and chat.
How do I use the virtual Paytient card?
Simply tap the purple card in the Paytient app to view your card information. You can then use this number for qualifying transactions or input the information into your healthcare provider’s payment system.
How do I activate my Paytient card?
Once your physical card arrives, you'll text the last four digits of your card from your phone to 573-269-3836 to activate! You can also activate your Paytient card within the app by swiping to the white card on your home screen. Once you see that card, press and hold, and then enter the last four digits of your card.
How do I report a problem with a transaction?
You can reach us by chat or phone every day between 8 a.m. and 8 p.m. CST. Or you can email us anytime! We take account security very seriously. So if you see a charge you don’t recognize or have any other concerns about transactions to your Paytient account, please contact our Member Support Team.
Can I use Paytient to pay for previous medical bills?
Yes! You can use Paytient for an old or new healthcare bill still owed to the provider, as long as it is not being collected by a different party.
Who can use my Paytient card? Can I use it for my family?
The Paytient card1 covers care costs for members as well as their loved ones.
When do I get a physical Paytient card?
Your physical card will arrive at the address on file with your employer within 7-10 business days after you have created your account. In the meantime, your virtual card can be accessed immediately within your account. You also have the ability to add this card to your smartphone's digital wallet for use at medical facilities and pharmacies that accept digital forms of payment (i.e. Apple Pay, Samsung Pay).
Because your virtual and physical cards will have different numbers, your physical card will need to be activated once it arrives.
Can I use my Paytient card at an ATM?
No, you can’t use your Paytient card at an ATM to withdraw cash. Attempting to use your card at an ATM may impact your access to Paytient and could result in account closure. Log in to see the categories for which your card has been approved, or reach out to our customer support team for help.