Attraction and Retention

Even with insurance, cost is still one of the biggest barriers keeping employees from getting the care they need. In our January 2025 survey, nearly 80% of Paytient members said they would have postponed or skipped care without their Health Payment Account. In this blog, we unpack what that means for access, financial wellness, and how employers can better support a healthier, more engaged workforce.

For many employees, financial wellness isn’t just about saving for the future—it’s about navigating the financial burdens of today. With rising healthcare costs, more workers are tapping into their 401(k)s just to cover medical expenses, jeopardizing their long-term financial security. But new analysis reveals a promising trend: employers offering Health Payment Accounts (HPAs) are seeing a 6% reduction in 401(k) borrowing, signaling a shift toward greater financial resilience. Read on to discover how smarter healthcare payment solutions can protect both employee well-being and retirement savings.

Our culture thrives on connection, collaboration, and innovation — even in a virtual-first world. Recently, we wrapped up our Virtual Summit and Spirit Week, a week filled with activities, learning, and creativity that brought our remote and in-person teams closer than ever.

At Paytient, our journey has always been about more than just the work we do. It’s about the people, the places, and the moments that have shaped who we are today. As we scroll through these photos from past adventures, team gatherings, and everyday moments, we’re reminded of the bonds we’ve built across time and distance.

Since 2018, we have been working with employer and payer partners to put Health Payment Accounts (HPAs) into the hands of Americans to help them more equitably access and afford healthcare. With Paytient available to nearly 1M members today, we wanted to better understand how the Paytient HPA changes behavior and attitudes toward the employers who sponsor it as an employee benefit.

In the ever-evolving landscape of Human Resources, one of the most pressing challenges current HR directors face is talent retention. Attracting and retaining top talent is crucial for organizational success, and understanding your company's retention rate is a key step in evaluating and addressing this issue. In this blog, we'll walk you through how to calculate your retention rate and determine how it compares to other companies.